Identity & Contact Details
Your name, billing address, shipping address, email address, telephone number, and other information you provide when placing an order, creating an account, or contacting customer support.
Privacy Notice
PRIVACY / DATA / TRANSPARENCY
LEAFVESSA
YOUR PRIVACY
Privacy Notice
At Leafvessa, we value your trust. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit leafvessa.com, place an order, contact us, or otherwise interact with our online store and services.
Last updated: September 9, 2026
01
INFORMATION WE COLLECT
What Information Do We Collect?
The personal information we collect depends on how you interact with Leafvessa. It may include the following categories:
Order & Transaction Information
Products purchased, order details, transaction history, shipping information, tracking information, returns, exchanges, refunds, and related customer-service records.
Payment Information
Payments may be processed by third-party payment providers. Payment details are handled according to the systems and privacy practices of the applicable payment provider and the payment methods available at checkout.
Device & Usage Information
Depending on your device, browser settings, and privacy choices, we may collect information such as IP address, browser type, device type, pages viewed, referring pages, website interactions, and similar technical or usage information.
Shopping & Product Preferences
Information such as products viewed, barware or glassware categories explored, items added to cart or wishlist, and interactions with our cocktail tools, wine accessories, serving pieces, and home entertaining collections may be used to improve your shopping experience.
02
HOW WE USE INFORMATION
How Do We Use Your Information?
We use personal information for purposes connected with operating Leafvessa, providing our services, and supporting customers.
Order Fulfillment
Processing purchases, preparing orders, arranging shipping, providing tracking information, and managing returns, exchanges, or refunds.
Customer Service
Responding to questions about orders, product dimensions, materials, finishes, product features, care, shipping, returns, and other customer-support requests.
Communications & Marketing
Sending transactional communications and, where you have chosen to receive them or where otherwise permitted by law, sending product updates, offers, and Leafvessa marketing communications.
Website & Product Experience
Understanding how visitors use our website so we can improve navigation, product presentation, collection organization, functionality, and the overall shopping experience.
Security & Fraud Prevention
Helping detect, investigate, and prevent fraudulent, unauthorized, or potentially harmful activity and protecting customers, transactions, our website, and our business.
Your information should be handled with clarity, purpose, and care.
03
INFORMATION SHARING
How Do We Share Information?
We may disclose personal information to service providers and business partners where reasonably necessary to operate our store, complete transactions, provide customer support, and meet legal obligations.
Ecommerce & Technology Providers
Providers that support our ecommerce platform, website functionality, hosting, security, technical infrastructure, and related online services.
Payment Processors
Payment service providers may process information necessary to authorize payments, complete purchases, and help prevent payment fraud.
Suppliers, Fulfillment & Delivery Providers
Suppliers, fulfillment partners, logistics providers, and carriers may receive information reasonably necessary to prepare, route, and deliver your order and to address delivery-related issues.
Analytics & Performance Providers
Analytics and performance providers may help us understand how visitors interact with leafvessa.com, measure website performance, and improve our online services, subject to applicable privacy choices.
Advertising & Marketing Partners
Where permitted and based on your privacy choices, certain advertising or marketing partners may receive information used to measure campaigns, understand advertising performance, or provide more relevant advertising.
Legal & Compliance
We may disclose personal information where required by applicable law, legal process, or regulatory requirements, or where reasonably necessary to protect our rights, customers, or other persons.
PRIVACY NOTE
Leafvessa does not sell personal information for direct monetary consideration. Certain disclosures involving advertising, analytics, or similar technologies may be treated as a โsale,โ โsharing,โ or targeted advertising under some privacy laws. Where applicable, you may exercise available opt-out rights through our privacy controls.
04
COOKIES & TECHNOLOGY
Cookies & Similar Technologies
Leafvessa and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website usage, and, where permitted, support advertising and marketing.
YOUR COOKIE CHOICES
Control non-essential data use.
When available in your region, our cookie consent controls allow you to accept or reject certain non-essential cookies. You may also exercise applicable privacy choices, including opting out of certain data sharing or targeted advertising, through our Your Privacy Choices page.
View Your Privacy Choices โ
05
YOUR RIGHTS
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
Access & Know
You may have the right to request information about the personal data we collect, use, or disclose about you.
Correction
You may have the right to request correction of inaccurate personal information we maintain about you.
Deletion
Subject to applicable exceptions, you may have the right to request deletion of certain personal information we maintain.
Marketing Opt-Out
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Sale, Sharing & Targeted Advertising Choices
Where applicable law provides these rights, you may be able to opt out of certain uses or disclosures of personal information for sale, sharing, or targeted advertising.
06
DATA RETENTION
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Notice, including processing and fulfilling orders, providing customer support, maintaining transaction records, preventing fraud, resolving disputes, and complying with legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal or operational requirements.
07
DATA SECURITY
Protecting Personal Information
SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information and support secure ecommerce operations.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.
08
INTERNATIONAL PROCESSING
International Data Processing
Leafvessa is operated by Chongqing Hetongyang Information Technology Co., Ltd. , a company registered in China, and we may work with ecommerce, payment, analytics, customer-support, fulfillment, and other service providers located in different countries or regions.
As a result, personal information may be processed in countries or regions other than where you live. Where cross-border processing occurs, we take reasonable steps to handle personal information in accordance with applicable privacy and data-protection requirements.
PRIVACY SUPPORT
Contact Our Privacy Team
If you have questions about this Privacy Notice, our privacy practices, or wish to exercise an available privacy right, please contact us.
EMAIL
service@leafvessa.com
BUSINESS INFORMATION
The company behind Leafvessa.
Leafvessa is an online retail brand operated by Chongqing Hetongyang Information Technology Co., Ltd. The company is responsible for the operation of leafvessa.com, product sales, order processing, customer support, returns, refunds, and related ecommerce activities.
LEGAL ENTITY
Chongqing Hetongyang Information Technology Co., Ltd.
REGISTERED ADDRESS
Room 6-3, Building 4,
No. 40 Donghu South Road,
Tiangongdian Subdistrict,
Liangjiang New Area,
Chongqing, China
WEBSITE
leafvessa.com
CUSTOMER SUPPORT
service@leafvessa.com