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Terms of Service
WEBSITE / PURCHASE / SERVICE TERMS
LEAFVESSA
WEBSITE TERMS
Terms of Service
Welcome to Leafvessa. These Terms of Service govern your access to and use of leafvessa.com, including purchases made through our online store. By visiting our website, using our services, or placing an order, you agree to these Terms and the policies published on our website.
Last updated: September 9, 2026
BUSINESS INFORMATION
The company behind Leafvessa.
Leafvessa is an online retail brand operated by Chongqing Hetongyang Information Technology Co., Ltd. By placing an order through leafvessa.com, you enter into a purchase transaction with Shaanxi Guangying Matrix Information Technology Co., Ltd., subject to these Terms and the policies published on our website.
BRAND
Leafvessa
WEBSITE
leafvessa.com
LEGAL ENTITY
Chongqing Hetongyang Information Technology Co., Ltd.
REGISTERED ADDRESS
Room 6-3, Building 4,
No. 40 Donghu South Road,
Tiangongdian Subdistrict,
Liangjiang New Area,
Chongqing, China
CUSTOMER SUPPORT
service@leafvessa.com
01
WEBSITE USE
Use of Our Website
You may use leafvessa.com for lawful personal shopping and informational purposes. You agree not to use the website in a way that interferes with its operation, security, availability, or the rights of other customers or third parties.
We may update, modify, suspend, or discontinue parts of the website, products, features, or services from time to time where reasonably necessary.
02
PRODUCTS & USE
Products, Specifications & Intended Use
PRODUCT INFORMATION
Barware designed for modern entertaining.
Leafvessa offers barware, glassware, cocktail tools, wine accessories, serving pieces, ice buckets, decanters, drinkware, home-bar accessories, and related entertaining products.
Product materials, dimensions, capacities, colors, finishes, included components, and configurations may vary by item. Please review the relevant product page before ordering.
DIMENSIONS & COMPATIBILITY
Review specifications before ordering.
Some barware, glassware, bottle-storage products, serving pieces, and home-bar accessories are designed for particular bottle sizes, capacities, dimensions, storage arrangements, or serving uses.
You are responsible for reviewing the dimensions, capacities, included components, and other relevant product specifications before purchasing.
CARE & SAFE USE
Use each item as intended.
Some products may require assembly, adjustment, installation, or other setup. Please follow the instructions supplied with the product and use each item only for its intended purpose.
Follow stated capacity, care, temperature, handling, or usage guidance where provided. We are not responsible for damage caused by misuse, improper assembly, incorrect installation, modification, overloading, improper handling, or failure to follow applicable product instructions, except where liability cannot lawfully be excluded.
Thoughtful objects.
Clear terms.
03
INFORMATION ACCURACY
Accuracy of Information
PRODUCT IMAGES & MINOR VARIATIONS
We aim to present products clearly.
We make reasonable efforts to present product colors, materials, dimensions, finishes, glass tones, metal surfaces, and other details accurately.
However, colors and visual appearance may vary slightly depending on screen settings, photography, lighting, reflections, production batches, and manufacturing variation.
RIGHT TO CORRECT
Errors may be corrected when identified.
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, dimensions, pricing, promotions, availability, or other website information.
If a material error affects an order you have already placed, we may contact you for instructions or cancel the affected item and issue an appropriate refund where necessary.
04
ORDERS
Orders & Order Acceptance
Submitting an order does not necessarily mean that the order has been accepted. We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, inventory errors, pricing errors, shipping restrictions, or incorrect order information.
If we cancel an order after payment has been successfully received, the applicable amount will be refunded to the original payment method.
BEFORE CHECKOUT
Please review your contact information, shipping address, selected product options, quantities, and order details carefully before completing checkout.
05
PRICING & PAYMENT
Pricing & Payments
PRICING
Prices and promotions may change.
Product prices, promotions, discounts, and availability may change from time to time. Once an order has been accepted and payment confirmed, later price changes will not normally alter the price of that confirmed order.
PAYMENT PROCESSING
Payments may be handled by third-party providers.
Payments may be processed through third-party payment providers available at checkout. Payment information is handled according to the applicable provider's systems and our Privacy Notice.
06
SHIPPING / RETURNS / REFUNDS
Shipping, Returns & Refunds
SHIPPING
Delivery information is covered separately.
Order processing, shipping methods, delivery estimates, tracking, and delivery-related information are described in our Shipping Policy.
Delivery estimates are not guaranteed delivery dates and may be affected by carrier or destination conditions.
RETURNS & REFUNDS
Return eligibility is governed by our Refund Policy.
Return eligibility, return conditions, exchanges, damaged items, and refund processing are governed by our Refund Policy.
Please contact customer support before sending an item back so that we can provide the applicable return instructions.
07
INTELLECTUAL PROPERTY
Intellectual Property & Website Content
The Leafvessa name, branding, website layout, text, graphics, product photography, product presentation, and other content displayed on leafvessa.com may be owned by, licensed to, or otherwise lawfully used by Leafvessa and its operator and are protected by applicable intellectual property laws.
PERMITTED PERSONAL USE
Personal shopping and informational use.
You may view and use website content for personal, non-commercial shopping and informational purposes.
WHAT IS NOT PERMITTED
Unauthorized commercial use is prohibited.
Unless permitted by law or authorized by us in writing, you may not reproduce, distribute, republish, modify, commercially exploit, or systematically extract our branding, website content, product images, text, or graphics.
08
ACCOUNT SECURITY
Your Account Security
If account features are available, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
If you believe your account has been accessed or used without your authorization, please contact us promptly at service@leafvessa.com .
09
PROHIBITED CONDUCT
Prohibited Conduct
You agree not to misuse leafvessa.com or our services.
Attempt to gain unauthorized access to customer accounts, website systems, servers, or networks.
Introduce malicious code, interfere with website performance, or attempt to bypass security measures.
Submit fraudulent orders, payment information, reviews, or other intentionally misleading content.
Copy or commercially exploit Leafvessa website content without permission.
SERVICE ACCESS
We may restrict or terminate access to our services where we reasonably believe these Terms, applicable law, or the rights of others have been violated.
10
LIABILITY
Limitation of Liability
Leafvessa products are intended to be used in accordance with the relevant product information, care guidance, and instructions.
To the fullest extent permitted by applicable law, we are not responsible for loss or damage resulting from misuse, improper installation, improper handling, overloading, modification, accidents, or use contrary to provided instructions.
While we work to keep leafvessa.com accurate, secure, and available, we cannot guarantee that the website will always operate without interruption, delay, or technical error.
To the fullest extent permitted by applicable law, Leafvessa and its operator will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
11
GOVERNING LAW
Governing Law
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of the People's Republic of China.
Nothing in these Terms is intended to limit any mandatory consumer rights or protections that may apply to you under the laws of your place of residence.
If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter through good-faith communication.
12
UPDATES
Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, policies, business operations, or applicable requirements.
The current version will be posted on this page together with the applicable โLast updatedโ date.
Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
CUSTOMER SUPPORT
Contact Us
If you have questions regarding these Terms of Service, please contact us.
EMAIL
service@leafvessa.com
Leafvessa and leafvessa.com are operated by Chongqing Hetongyang Information Technology Co., Ltd.